Statewide Library Network

The Statewide Library Network enhances electronic linkages among and between libraries in West Virginia while providing connectivity to a world of information to all West Virginia citizens.

The Network consists of 8 metropolitan area networks, as well as 92 library systems representing 150 facilities.

Network Services designs, evaluates, and maintains the Network which provides public libraries with software/hardware installation, internet access, email, FTP and website hosting, firewall support, shared catalogs, and patron databases. Network Services technicians provide daily technical support to public libraries across the state.

Network Services Provides:

Wide and local area networking
Internet & email filtering
Email, domain name services, FTP & webpage hosting
Internet firewall support
Help desk phone email & online support
Catalog support & maintenance
Software/hardware replacement & maintenance
ILL
Hubs, switches and associated cabling (installation & maintenance)
Equipment contract support
Data circuit installation & maintenance

How the Help Desk works.

Help Desk Where is Your Technician?